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USING ORDER APPROVAL - For Administrators
Read the User Administration & Order Approval Guide to manage your user's order approval process:
User Administration & Order Approval Guide
CUSTOMIZING INSTRUCTIONS
Things to remember:
1. Your decorator experience has been customized for your eStore
2. After selecting your logo and adding your name, you can see a visual representation of what the decoration will look like before adding to your cart
QUICK HIGHLIGHTS OF THE CUSTOMIZATION TOOL
Adding Logos
Adding Text
Adding an Emblem
Group Order
Frequently asked Questions
About Adding Logos
The customization tool displays logos that have been pre-approved and attached to your account. In fact, when entering the decorator, you will only see the pre-approved logo assigned to each garment based on the garment color.
View location options.
About Adding Text
You must add your name to each garment.
You can add the same text to garments in multiple sizes, or add a different name to multiple sizes at the same time. (see our guide to group ordering)
The font size, alignment and color have been selected for you. Simply type in your name.
About Adding an Emblem
You can add your company emblem as an option. If you do select the following emblem, be sure to add it to each arm and select APPLY LOGO.
About Group Ordering
Ordering for a group just got easier! First be sure you have already collected individual names and grouped them by garment size. For example, you should know your shirt order will be comprised of 15XL, 30L and 5M sizes.
You can order all of your sizes and customize at the same time. Once you have selected your product, select the color, then add quantities to all applicable sizes, and then click "ADD TO CART".
To personalize the text or emblem for each garment, such as employee names or titles, select “manage list of items”.
Based on the sizes you selected, enter the name (or custom text) that belongs to the first employee of that size. In this example, we have 4 “mediums”. “Annie” is 2 of the mediums, select the quantity drop down to indicate “2” for her.
The tool will automatically create another line for the remaining “2 mediums” to add another name and quantity.
Keep entering names and allocating sizes until complete. (See callout "A" on dialog box to the right)
When you are done adding customizations to your item, add to cart. You’ll be able to easily double check the names and sizes you have selected from there.
Don’t worry, if you made a mistake on spelling, you can still select “edit” customizations from the cart.
FAQs
Why is the customize button grayed out?
Your custom estore has been created to make the customization faster and easier. That means that the decoration locations and logos have been pre-approved. After selecting ADD TO CART, you will need to select the logo next to the corresponding location, enter your name and then select ADD TO CART again. Then you are done.
Can I put two elements in the same location – for example, a name and logo?
The customization tool only allows one detail in each location. Once you've specified something for an area, that area will be grayed out for future selections.
However, depending on the item and available locations, you can add several customization details to a single product – if you need help choosing the best layouts for your details, contact us at 866-822-4763.
I'm not done with my customization, can I save it now and finish later?
You cannot save an incomplete customization. You can finish your customization details, add it to your cart, and then save the order for placing later. To complete your order later, simply open the saved order and “add to cart”.
I want to change the quantity of a custom product in my cart. Can I do this?
Sorry, but because some details may vary (group vs individual embroidery), quantities cannot be changed once a custom product is in your cart.
Can I make a change to my customization after I’ve already added to the cart?
Yes! You can edit any of your customizations by clicking the “edit” button (A) and it will bring you right back in to the customization tool where you can make any adjustments you need.
I have 50 employees and I want to put their names on the front of each shirt. How do I do that?
Ordering for groups with individual personalization is very easy with our customization tool. See our “Group Ordering” section for step-by-step instructions.